Lukar attaches great importance to users' privacy rights and promises to properly protect your personal information. This Privacy Policy explains how Lukar (hereinafter referred to as "we") collects, uses, stores and protects your personal information when you use the Lukar mobile application and its supporting services (collectively referred to as "this Service"), helping you clearly understand the privacy protection measures we implement.
To provide you with high-quality and smooth service experience, Lukar will collect relevant information in accordance with the principle of reasonableness and necessity during your use of the application. We strictly abide by privacy and security bottom lines and ensure that data collection is open and transparent.
During account registration and profile creation, we collect your email address (for account login, identity verification, account recovery and receiving platform notifications) and other basic account information. Such information is used to establish your identity on the Lukar platform and is the basis for the normal operation of social functions. We will deploy corresponding security protection mechanisms to prevent unauthorized access to information. Meanwhile, as a social platform, we process content you actively publish, including private messages, videos and various interaction records.
To explore user preferences and continuously improve service quality, we collect interaction data between you and the application, including login frequency, function usage preferences, session duration and in-app operation logs. With such data, we can iterate product logic and optimize your usage needs. In addition, to ensure the stable operation of Lukar on different hardware devices, we collect technical information such as device model, system version and device identifier to identify potential fraud and system security vulnerabilities.
We may request access to your device's camera and microphone permissions. Such permissions will only be triggered when you actively enable audio and video related functions. You may adjust permission switches in your device system settings at any time, but turning off corresponding permissions may cause some functions to fail to work normally.
The core purpose for us to collect and use personal information is to optimize user experience and ensure compliant and stable operation of the platform. Information is used in different scenarios as follows: Basic service delivery: use your registered email and account information to manage your personal account, support email login, identity verification and password recovery, ensuring you can normally log in and use various platform capabilities; and optimize service processes based on such information. In communication and interaction scenarios, process messages you send and receive to realize communication between you and other users. We will also push service notifications, version update reminders and activity information to your registered email. For customer service, receive consultations and handle feedback through your reserved email to help you solve various problems encountered during use.
Service iteration and upgrade: analyze user behavior data (page clicks, function usage records, etc.) to optimize product functions and interface design. We adopt de-identification and data aggregation to analyze user trends, and the analysis results are used for product iteration and operation strategy formulation. Meanwhile, we use data analysis to monitor system operation status, locate and repair potential technical defects to maintain stable platform services.
We will not sell your personal information for profit. We share necessary information only in the following limited scenarios: with your explicit permission, or when you actively choose to share information with partners; to ensure normal service delivery, we may provide information to entrusted service providers (such as server hosting, data analysis and payment service providers). We will carefully select partners that comply with data protection specifications; when required by laws and regulations, judicial rulings or government regulatory authorities, we will disclose necessary information in accordance with law and narrow the scope of information disclosure as much as possible; in special emergency scenarios, to protect the safety of users, the platform or the public (such as responding to potential fraud and network security risks), we may also share relevant information within the necessary scope.
We implement reasonable and effective technical and management protection means (such as data encryption and access permission control) to protect your information. Your personal data (including email information used for account login verification) will only be retained for the period necessary to achieve the purposes stated in this policy or the retention period mandatory required by laws and regulations. Although we have built a multi-layer protection system, please be aware that the Internet environment cannot guarantee absolute information security.
This Service is only available to users aged 18 and above. The platform strictly complies with international Child Sexual Abuse Material (CSAE) safety standards and adopts a zero-tolerance attitude towards violations such as child sexual abuse, child sexual exploitation, solicitation of minors and distribution of child pornography. Once a violating account is verified, we will immediately ban the account and report it to regulatory and law enforcement agencies.
We will not actively collect, retain or disclose personal information such as names and email addresses of minors under 18 years old. If minor information is accidentally collected, we will completely delete relevant data as soon as possible. If you find that your information is incorrect, or discover content violating CSAE standards and infringing minors' rights and interests on the platform, please contact customer service immediately.
We may update this Privacy Policy from time to time. In case of major clause changes, we will notify you through in-app announcements or notifications sent to your registered email. After the updated policy takes effect, your continued use of this Service means you recognize the content of the revised Privacy Policy.
If you have questions or opinions about the content of this Privacy Policy and matters related to how we process your personal information, or need to submit requests such as accessing, correcting, deleting personal information, withdrawing authorization or canceling your account, you may contact us through the following methods:
Contact Information:
Organization Name: J & N Team Limited Liability Co.
Developer Name: Muhammad Abdullah
Customer Service Email: abdullahapps2007@gmail.com
We will verify and reply as soon as possible after receiving your email. To help us quickly verify your identity and process your application, please state your request and provide necessary identity verification information in your email. If the materials you submit are incomplete, we may contact you by email to supplement materials.
Lukar 高度重视用户隐私权益，并承诺妥善保护您的个人信息。本隐私政策旨在说明，当您使用 Lukar 移动端应用程序及其配套服务（以下统称 “本服务”）时，Lukar（下文简称为 “我方”）如何收集、运用、存储与保护您的个人信息，帮助您清晰了解我方在隐私保护层面所落实的各项举措。
为向您提供优质流畅的服务体验，Lukar 将在您使用应用期间，遵循合理、必要原则采集相关信息。我方严守隐私安全底线，保证数据收集行为公开透明。
在账号注册与个人资料创建环节，我方会收集您的电子邮箱（用于账号登录、身份核验、账号找回以及接收平台通知）以及其他基础账号资料。这类信息用于在 Lukar 平台确立您的身份，是社交相关功能正常运转的基础。我方会部署对应的安全防护机制，杜绝信息被非法访问。与此同时，作为社交平台，我方会处理您主动发布的内容，包含私信、视频以及各类互动记录。
为挖掘用户使用偏好、持续优化服务品质，我方会采集您和应用之间的交互数据，涵盖登录频次、功能使用偏好、会话时长以及应用内操作日志。依托这些数据，我方可以迭代产品逻辑，优化您的使用需求。除此之外，为保障 Lukar 在不同硬件设备上稳定运行，我方会收集设备型号、系统版本、设备识别码等技术信息，用于识别潜在欺诈行为以及系统安全漏洞。
我方可能申请调用您设备的相机、麦克风权限。该类权限仅会在您主动启用音视频相关功能时触发。您随时可以在设备系统设置中调整权限开关，但关闭对应权限，可能会造成部分功能无法正常使用。
我方收集和使用个人信息，核心目标是优化用户体验，保障平台合规稳定运营。在不同场景下，信息的使用方式如下： 基础服务交付：使用您注册的邮箱和账号资料管理个人账户，支持邮箱登录、身份核验、密码找回，保障您正常登录并使用平台各项能力；同时依托该信息优化服务流程。在通信交互场景，处理您收发的消息，实现您与其他用户的沟通。我方还会向注册邮箱推送服务通知、版本更新提醒以及活动资讯。客户服务方面，通过您预留的邮箱接收咨询、处理反馈，协助您解决使用过程遇到的各类问题。
服务迭代升级：对用户行为数据（页面点击、功能使用记录等）开展分析，优化产品功能与界面设计。我方会采用去标识化、数据聚合方式分析用户趋势，分析结论用于产品迭代和运营策略制定。同时借助数据分析监控系统运行状态，定位并修复潜在技术缺陷，维持平台服务稳定。
我方不会出售您的个人信息牟利。仅在以下有限场景，我方会共享必要信息：获得您明确许可，或是您主动选择将信息分享给合作方；为保障服务正常交付，我方可以将信息提供给受托服务商（如服务器托管、数据分析、支付服务商），我方会审慎筛选符合数据保护规范的合作主体；当法律法规、司法裁决或者政府监管部门依法提出要求时，我方将依法披露必要信息，并尽可能缩小信息披露范围；特殊紧急场景下，为保护用户、平台或者公众安全（例如应对潜在诈骗、网络安全风险），我方也可在必要范围内共享相关信息。
我方落实合理有效的技术与管理防护手段（例如数据加密、访问权限管控）保护您的信息。您的个人数据（含账号登录验证所用邮箱信息），仅会保留至实现本政策载明目的所需期限，或是法律法规强制要求的留存期限。尽管我方搭建多层防护体系，但敬请知悉，互联网环境无法保证信息绝对安全。
本服务仅限年满 18 周岁及以上用户使用。平台严格遵循国际儿童性虐待内容（CSAE）安全标准，对儿童性虐待、儿童性剥削、诱导未成年人、传播儿童色情信息等违规行为采取零容忍态度。一旦查实违规账号，将立刻封禁账号，并上报监管及执法机构。
我方不会主动收集、留存、披露未满 18 周岁未成年人的姓名、邮箱等个人信息。若发生未成年人信息意外采集的情况，我方将在最短时间内完整删除相关数据。如果您发现本人信息有误，或是在平台发现违反 CSAE 规范、侵害未成年人权益的内容，请第一时间联系客服处理。
我方会不定期更新本隐私政策。当发生重大条款变更时，我方将通过应用内公告或是向注册邮箱发送通知告知您。政策更新生效后，您继续使用本服务，即代表认可修订后的隐私政策内容。
如您对本隐私政策内容、我们处理您个人信息的相关事宜存在疑问、意见，或是需要提出查阅、更正、删除个人信息、撤回授权、注销账号等相关诉求，您可以通过以下方式与我们取得联系：
Contact Information:
Organization Name: J & N Team Limited Liability Co.
Developer Name: Muhammad Abdullah
Customer Service Email: abdullahapps2007@gmail.com
我们会在收到您的邮件后，尽快进行核查与回复。为方便我们快速核实您的身份、处理您的申请，请您在来信中说明对应的诉求内容，并提供必要的身份核验信息。若您提交的资料不全，我们可能会邮件联系您补充材料。